1. How long will it take you to dispatch my order?
We ship orders the following business day.
2. How long would it take for me to receive the package?
Standard shipping takes 3-5 business days in the western province.
In all other provinces, it may take up to 5-7 business days. Yet deliveries may get delayed due to the ongoing fuel crisis in the country.
3. Where do you ship?
We ship across the Island of Sri Lanka & internationally over 15 countries.
Read the International shipping page for more information on International Orders.
4. Can we pick our orders at the store?
Yes. You can choose 'store-pick up' at the checkout & collect your items from our store 2 hours after the order was placed. If paid in full, the order will be held with our team for a period of 30 days from the date of the order placed & if the order was not picked up within the above time period it will be discarded & no refunds will be given. However if chosen Cash On Deliver (COD) as payment for the said orders, the order will not be held for longer than 5 days.
Show your order confirmation email to our Store Manager & collect it before 5:30 PM. All Pick up orders placed after 5:30pm can be collected the following day.
5. What are the shipping charges?
You can enjoy free shipping for all orders with a value of Rs.10,000 & above.
Rs.350 will be charged on all other orders across Sri Lanka.
There will be no additional charges should you choose to pay Cash on Delivery.